Your team takes the replies
You take over when merchants reply.
- Handle merchant repliesYour team
- Follow up after merchant repliesYour team
Managed outreach for MCA teams
Your leads.
Our infrastructure.
MCA outreach, managed. We run the infrastructure, sequences,
and ongoing optimization. You stay focused on the conversation.
You supply the leads. We handle the sending operation.
THE RELAYAn illustration of your outreach operation
01
Your merchant leads
Your list. Your relationships.
02
MCA RELAY
Domains & inboxes
Sequences & optimization
03
Merchant reply
To your teamTo MCA Relay
An illustration of your outreach operation
01Your leads02Infrastructure03Campaign operations04Reply handoff
Core service includes infrastructure,
sequencing, and optimization.Add merchant reply handling
and follow-up to the core service.
Reduced motion is enabled. The complete workflow is shown.
Purpose-built for MCAInfrastructure managedCampaigns operatedClear reply ownership
Inside the relay
Built to send.
Managed to improve.
There’s a lot between a lead list and a merchant conversation. That’s the work we take off your plate.
One team behind the operation.
You provide the merchant leads. We manage the infrastructure, sequencing, and optimization.
From planning to outreach
Know what happens next.
Map the operation
Bring your lead supply, current setup, and outreach goals. We agree the scope and who handles replies.
Prepare the launch
We configure the agreed sending infrastructure and campaign sequence around your leads.
Run and refine
We manage sending infrastructure, scheduled sequences, and ongoing campaign optimization.
Continue the conversation
Merchant replies go to your team, or we handle them through the paid add-on and agreed handoff.
A few things, answered.
Clear from the start.
The leads, the campaigns, the handoff. Here’s how the responsibilities fit together.
Do you provide the leads?
No. You supply the merchant leads in both service options.
What is included in the core service?
Email infrastructure setup and management, campaign setup and sequencing, and ongoing optimization.
Who handles merchant replies?
Your team handles them in the core service. You can add our merchant reply handling and follow-up service for an additional fee.
Are sequence follow-ups included?
Yes. Scheduled messages within the campaign sequence are part of campaign management. Continuing the conversation after a merchant replies is separate.
Is MCA Relay a CRM or a lead database?
This service manages your outreach infrastructure and campaigns. You bring the leads; a CRM and lead sourcing are not part of this offer.
How do we get started?
Start with a conversation about your current setup, lead supply, and the responsibilities you want our team to take on.
Let’s map your next step
Put an operation behind your outreach.
We’ll discuss your lead supply, sending setup, campaign needs, and the right handoff for your team.